FAQ

Nostalgic Avenue Card Grading Service Terms & Conditions
By using Nostalgic Avenue’s grading services, you agree to the following terms and conditions:
PSA Grading Terms and Conditions
Nostalgic Avenue Privacy Policy The following additional terms and conditions:
1.Liability for Lost or Damaged Items In the event that items submitted for grading are lost or damaged while in the custody of Nostalgic Avenue Corp, the following provisions shall apply:
1.1 Compensation for Lost or Damaged Items Nostalgic Avenue will exercise reasonable and ordinary care in handling items submitted for the card grading Services. However, if Nostalgic Avenue determines, in its sole discretion, that your item submitted for PSA Grading Services was lost, stolen, or damaged while in the possession or control of Nostalgic Avenue (a “Loss Event”), Nostalgic Avenue will compensate you as provided in this Section based upon the lesser of (i) the Declared Value and (ii) the fair market value of the item at the time of loss as determined by Nostalgic Avenue standard procedures, which may include filing a claim with our insurance carrier. The Declared Value you provide with the submission form for your item is only an estimate of the insured value, and the fair market value of the item may be less than your Declared Value. IN NO EVENT SHALL NOSTALGIC AVENUE’S TOTAL LIABILITY, WHETHER CAUSED BY THE ACTIVE OR PASSIVE NEGLIGENCE OF NOSTALGIC AVENUE OR OTHERWISE, EXCEED THE LESSER OF THE FAIR MARKET VALUE OR THE DECLARED VALUE OF THE ITEM. NOSTALGIC AVENUE RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO DETERMINE THE FAIR MARKET VALUE FOR AN ITEM THROUGH ANY MEANS AS IT MAY DETERMINE. Nostalgic Avenue may elect, depending on the condition of a damaged item, to either (a) return the item to you and compensate you for the reduction in value due to damage, or (b) retain the item and pay the maximum liability available under this section. Nostalgic Avenue has and will have no liability whatsoever to you for any loss or damage of any item occurring while the item is not in the custody or control of Nostalgic Avenue, including, without limitation, after the item is transferred to the custody or control of a third party, including another facility, owner, agent, dealer, group submitter, or carrier, as identified by you, or released for return to you. Nostalgic Avenue will not be liable or responsible for any consequential, incidental, special, or indirect damages, including, without limitation, for any intrinsic or sentimental value of an item.
1.2 Refund of Grading Service Costs In addition to the compensation for the item described in Section 1.1, if a Loss Event occurs, Nostalgic Avenue will refund the full cost of the grading service paid by you in relation to the lost or damaged items.
1.3 Fraudulent or Damaged Cards Nostalgic Avenue will not take or guarantee items which bear evidence of trimming, recoloring, restoration, or any other form of alteration or tampering, or that are of questionable authenticity, and you agree not to knowingly submit any such items. Nostalgic Avenue bears no responsibility in respect of a Loss Event (defined in Section 1.1) for any such items. Nostalgic Avenue may refuse to take items that are in its opinion critically damaged and/or too fragile, or may alternatively require that you release Nostalgic Avenue completely from all liability whatsoever with regard to such items prior to performing the services.
1.4 Limitations of Liability Nostalgic Avenue has and will have no liability whatsoever to you for any loss or damage of any item occurring while the item is not in the custody or control of Nostalgic Avenue, including, without limitation, after the item is transferred to the custody or control of PSA. Nostalgic Avenue will not be liable or responsible for any consequential, incidental, special, or indirect damages, including, without limitation, for any intrinsic or sentimental value of an item. In the event of proven negligence by Nostalgic Avenue, liability is limited to the declared value of the affected Card as provided by the Client during submission.
1.5 Fees and Payments Fees for services are outlined in Nostalgic Avenue’s pricing guide and are subject to change. Payment must be made in full prior to the return of the Cards. The Client is responsible for any additional charges, such as shipping, insurance, and applicable taxes.
1.6 Shipping and Insurance the Client bears all responsibility for properly packaging and shipping Cards to Nostalgic Avenue. Nostalgic Avenue recommends insuring shipments to mitigate the risk of loss or damage during transit. Nostalgic Avenue will return Cards using the shipping method selected by the Client, and insurance for return shipping is optional but encouraged.
1.7 Dispute Resolution Any disputes arising from these Terms shall be resolved through binding arbitration in California. The prevailing party in any dispute shall be entitled to reasonable attorney’s fees and costs.
1.8 Intellectual Property Any intellectual property created by Nostalgic Avenue in connection with its services, including but not limited to grading reports and labels, remains the property of Nostalgic Avenue.
1.9 Termination of Services Nostalgic Avenue reserves the right to refuse or terminate services at its discretion without prior notice.
1.10 Amendments Nostalgic Avenue may amend these Terms at any time. Amendments will be posted on Nostalgic Avenue’s website and apply to all subsequent submissions.
1.11 Governing Law These Terms are governed by the laws of California, without regard to its conflict of law principles.
1.12 Acceptance of Terms By submitting Cards to Nostalgic Avenue, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Contact Us
You may contact us regarding these Terms or related issues by contacting Support@nostalgicavenue.com or text (619) 797-5492

Currently we are submitting cards to the following grading companies:

PSA (Professional Sports Authenticator)
         SUPER EXPRESS (Maximum DV $4,999) : $249/card (5 business day turnaround)
         EXPRESS (Maximum DV $2,499) : $129/card (10 business day turnaround)
         REGULAR (Maximum DV $1,499) : $75/card (15 business day turnaround)
         VALUE PLUS (Maximum DV $499) : $40.00/card (20 business day turnaround)
         BULK (Maximum DV $499) : $20/card (45 business day turnaround)
Please keep in mind that all listed turnaround times are estimates, we can't guarantee PSA will be exact on those turnaround times. Once we have hand delivered your cards to PSA, it is on the timetable of PSA to complete requested orders, with our job to provide updates/status upon request made by clients via text/email.

         *PSA utilizes a Declared Value (DV) to determine what service level can be used for a particular card. Please see our "What is a Declared Value (DV)?”
            FAQ for more information.*

We can also assist you with your submissions to BGS (Beckett Grading Services) and SGC (Sportscard Guaranty Corporation). If you are interested in submitting with those companies, please contact us for more information.

The Declared Value (DV) of your card is an estimate of the value of your card declared by you. The DV dictates which service levels you can utilize.

PSA and Declared Value (DV)
Certain service levels have a maximum DV a card can have to be submitted under that service level. The DV of a card you are trying to submit dictates which PSA service levels you CAN and CANNOT use.

For example, the PSA Regular grading service has a maximum DV of $1,499. If a card you are submitting is worth $2,000, there is a likelihood that PSA will require additional fees because the PSA Express service level (maximum DV of $2,499), or a higher service level, would have been the appropriate service level.

Selecting the incorrect service level will not prevent your cards from being submitted, but there is a possibility of delays in turnaround time and additional fees necessary.

We have no single way of knowing the appropriate Declared Value (DV) of a card, but utilizing marketplaces and market tools (eBay, Card Ladder, Market Movers, 130point.com, etc.) will help you become more informed.

Nostalgic Avenue is located in San Marcos, CA. We drop off PSA submissions in person at least once per week. We also pick up completed PSA submissions in person.

With our "Send All" service, we will clean and prep your cards before submitting them to the grading company of your choosing. This clean and prep includes gently wiping the cards down with a microfiber cloth, placing the card into a new penny sleeve, and then into new a Card Saver 1 semi-rigid holder.

With our "White Glove" service, we will clean your cards, perform a comprehensive evaluation of the condition of your cards, and place the cards into a new penny sleeve and a new Card Saver 1 semi-rigid holder.

We can help you submit all types of cards including sports cards, TCG (trading card game) cards such as Pokemon and Yu-Gi-Oh, comic trading cards etc. If you are unsure, please feel free to contact us and we will gladly help you figure out what you have.

After we receive your order, whether in person or through the mail, you should expect the following:

          Within 1 business day of receipt of your order: You will receive an e-mail notifying you that your order is in our possession.

          Within 2-5 business days of receipt of your order: You will receive an e-mail with photographs of every card from your order. Your cards will be input into
          our database (Year, Brand, Card Number, Player etc) and you will be able to view an itemized list of your cards under the Orders tab of your account
          page.

          Your cards will then be cleaned, prepped, and hand delivered to PSA.

Absolutely! All we ask is that you please clearly mark/separate which cards are being submitted at which service level. If we receive your order with multiple service levels, and the cards are not marked or separated, we will contact you so we can make sure your order is submitted accurately.

Follow these simple steps to submit your cards with Nostalgic Avenue:

PSA
          STEP 1: Create and/or log in to your account
          STEP 2: Click on “Submit Cards”
          STEP 3: Click on “Get Started” under PSA
          STEP 4: Choose Item Type
          STEP 5: Choose Submission Type (Select “Autograph” under the “Grading” Submission Type if you wish to have an autograph grade or authentication)
          STEP 6: Choose your label (the sample labels depicted are to give you an idea of how your labels will look with each option)
          STEP 7: Choose Service Level
          STEP 8: Review your selections to make sure everything looks right. Next, select the Nostalgic Avenue service you desire (“Send All” or “White Glove”)
          STEP 9: Select the amount of cards you are submitting
          STEP 10: Select your preferred delivery option (“Personal Pick Up” or “Shipped Back To You”)
          STEP 11: Add your order to your shopping cart and complete the checkout process.
          STEP 12: Ship your order to, or drop your order off with, Nostalgic Avenue and let us take care of the rest.

Absolutely! Follow us on Instagram (@Nostalgic.Avenue) to see which local Southern California card shows you can find us at. We can gladly take possession of your orders there.

You can also drop your cards off at.....
          2892 S Santa Fe STE 109
          San Marcos, CA 92069
          *NOTE: This option is currently only available by appointment only. Please contact us to schedule an appointment*

We are working hard to provide our clients with more local drop-off/pick-up locations. We will expand the list above as more locations become available.

Please send your carefully packaged cards to.....

Nostalgic Avenue
2892 S Santa Fe STE 109
San Marcos, CA 92069

However you decide to send your cards, please ensure you secure and protect them so that they are received by us in the same condition as when you sent them. Whether you send your cards in toploaders, card savers, or magnetic holders, we always transfer your cards to a brand new semi-rigid card saver suitable for grading submissions. In the case of thicker cards, your cards will always be transferred to a brand new top loader before being submitted for grading.

Send All Service
Payment for your PSA submission order, using the "Send All" service, is due in full at the time your order is placed.

White Glove Service
Payment for our White Glove service itself is due at the time your order is placed. After you receive our comprehensive evaluation of your cards, you then select which cards to submit and at which service level. Once you notify us of your selections, you will receive an invoice for the remainder of your payment due.
          NOTE: Your cards will not be submitted for grading until your invoice is paid.

A PSA Fee Correction, sometimes referred to as an "Upcharge," occurs when a card is submitted at a service level lower than it should have been submitted at, based on the card's Declared Value (DV). This is done completely at PSA's discretion.

In the event your order is marked by PSA for a Fee Correction/Upcharge, we will notify you via e-mail and provide a copy of the notice sent to us by PSA. We will also send you an invoice for the remaining balance.