Terms and
Please read these terms carefully before using our services or purchasing products.
1. Acceptance of Terms
By accessing and using Nostalgic Avenue's website, services, or purchasing products, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site or our services.
These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Your continued use of our services constitutes acceptance of these terms and any modifications we may make.
2. Services Offered
Nostalgic Avenue provides the following services:
- Product Sales: Graded trading cards and collectibles available for purchase through our online shop
- Send ALL Service: Card preparation, organization, and hand-delivery to grading companies (PSA, BGS, SGC)
- White Glove Service: Comprehensive card evaluation, scoring, recommendations, and submission services
- Consultation Services: Strategic guidance for card collections and submissions
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuance of any service.
3. Account Registration and User Responsibilities
To use certain services, you may be required to create an account:
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- You must be at least 18 years old to create an account and use our services
Nostalgic Avenue reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to cases of fraud, abuse, or violation of these terms.
4. Product Purchases
When purchasing products from our shop:
- All prices are listed in USD and are subject to change without notice
- We reserve the right to refuse or cancel any order for any reason
- Product availability is subject to change, and we are not obligated to honor prices or quantities for out-of-stock items
- All products are sold "as is" with descriptions provided to the best of our ability
- We do not guarantee specific grades or market values of graded cards
Payment Terms:
- Payment is required at the time of purchase
- We accept major credit cards and other payment methods as displayed on our site
- All sales are final unless otherwise stated in our Return Policy
- You agree to pay all charges incurred by your account, including applicable taxes
For detailed return and refund policies, please refer to our Return Policy page.
5. Grading Submission Services
When using our grading submission services (Send ALL or White Glove):
5.1 Service Fees and Payment
- Service Fees: Nostalgic Avenue service fees cover preparation, evaluation (White Glove), organization, and delivery services
- Grading Company Fees: Separate fees are paid to PSA, BGS, or SGC for the actual grading service
- Send ALL: Grading company fees are collected upfront during checkout
- White Glove: Grading company fees are billed separately after you approve the final submission list
5.2 Card Ownership and Responsibility
- You retain ownership of all cards submitted for grading
- You are responsible for accurately describing and valuing your cards
- You must ensure cards are legally owned and not stolen, counterfeit, or obtained fraudulently
- You are responsible for insuring cards during shipment to our facility
5.3 Service Process and Timeline
- Processing times vary based on service level and grading company turnaround times
- We provide estimated timelines but cannot guarantee specific completion dates
- Grading company delays are beyond our control and do not qualify for refunds
- You will receive updates on your submission status through your account dashboard
5.4 Cancellation and Refunds
Cancellation policies vary by service stage. For detailed information, please refer to our Return Policy. Key points:
- Cancellations before cards arrive: Full refund of service and grading fees
- Cancellations after cards arrive but before evaluation: Partial refund (minus processing fees)
- Cancellations after evaluation but before submission: Service fees non-refundable, grading fees refundable (Send ALL)
- No cancellations or refunds after cards are submitted to grading companies
5.5 Grading Results and Disputes
- Nostalgic Avenue does not perform the actual grading - all grading is done by third-party companies (PSA, BGS, SGC)
- We do not guarantee specific grades or accept returns based on grade disagreements
- We provide customer service support for disputes but ultimate resolution must be pursued with the grading company
- White Glove pre-evaluation scores are estimates and may differ from final grades
6. Shipping and Delivery
Shipping terms and responsibilities:
- Product Purchases: Shipping costs and methods are displayed at checkout. We are not responsible for delays caused by shipping carriers.
- Grading Submissions: You are responsible for shipping cards to us. We recommend insuring shipments for full value.
- Return Shipping: Graded cards are returned via insured shipping with a standard $100 insurance value included. Additional declared value beyond $100 is an additional cost.
- Delivery Times: Estimated delivery times are provided but not guaranteed. We are not liable for carrier delays.
- Lost or Damaged Shipments: Claims for lost or damaged items must be filed with the shipping carrier. We will assist with documentation.
Risk of loss and title for products pass to you upon delivery to the carrier. For grading submissions, risk transfers to us upon receipt at our facility and returns to you upon delivery by carrier.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Nostalgic Avenue or its content suppliers and is protected by United States and international copyright laws.
Third-party logos, trademarks, and service marks displayed on this website (such as PSA, BGS, SGC, Topps, and other grading companies or card manufacturers) are the property of their respective owners. Nostalgic Avenue does not claim ownership of these third-party marks and uses them solely for identification and reference purposes.
- You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission
- You may not use our trademarks, service marks, or logos without prior written consent
- Unauthorized use of our intellectual property may result in legal action
You retain ownership of any content you submit to us (such as card images or descriptions), but grant us a license to use, display, and distribute such content in connection with providing our services.
8. User Conduct and Prohibited Activities
You agree not to:
- Use our services for any illegal purpose or in violation of any laws
- Submit counterfeit, stolen, or fraudulently obtained cards
- Attempt to interfere with or disrupt our website or services
- Use automated systems to access our website without permission
- Impersonate any person or entity or misrepresent your affiliation
- Transmit viruses, malware, or other harmful code
- Collect or harvest information about other users
- Use our services to compete with us or for any commercial purpose without authorization
Violation of these terms may result in immediate termination of your account and legal action.
9. Limitation of Liability
To the fullest extent permitted by law:
- Nostalgic Avenue's liability is limited to the amount you paid for the specific service or product in question
- We are not liable for indirect, incidental, special, consequential, or punitive damages
- We are not responsible for grading company errors, delays, or issues that occur after submission
- We are not liable for market value fluctuations of cards after grading
- We are not responsible for damage or loss that occurs while cards are in the possession of grading companies or shipping carriers
- Our liability for cards in our possession is limited to the value of our service fees, not the market value of the cards
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Nostalgic Avenue, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
- Your use of our website or services
- Your violation of these Terms and Conditions
- Your violation of any third-party rights
- Your submission of counterfeit, stolen, or illegally obtained cards
- Any content you submit or transmit through our services
11. Dispute Resolution
In the event of any dispute or claim relating to our services or these terms:
- Contact Us First: Please contact us at support@nostalgicavenue.com or (619) 797-5492 to attempt to resolve the dispute
- Grading Disputes: Disputes regarding grades or grading company services must be directed to the respective grading company (PSA, BGS, or SGC)
- Governing Law: These terms are governed by the laws of the State of California, United States
- Jurisdiction: Any legal action must be brought in the courts of San Diego County, California
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
12. Force Majeure
Nostalgic Avenue is not liable for any failure or delay in performance under these terms which is due to:
- Natural disasters, pandemics, or acts of God
- War, terrorism, or civil unrest
- Government regulations, restrictions, or actions
- Grading company delays, closures, or policy changes
- Shipping carrier delays or failures
- Internet or telecommunications failures
- Other circumstances beyond our reasonable control
In such cases, we will work with you to find reasonable solutions, but service fees remain non-refundable as work may have been performed.
13. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of information as described in our Privacy Policy.
We implement reasonable security measures to protect your information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
14. Modifications to Terms
Nostalgic Avenue reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.
- Material changes will be communicated through email or website notice when possible
- Your continued use of our services after changes constitutes acceptance of the modified terms
- If you do not agree to modified terms, you must discontinue use of our services
It is your responsibility to review these terms periodically for changes. The "Last Updated" date at the bottom of this page indicates when these terms were last revised.
15. Severability and Waiver
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of Nostalgic Avenue.
16. Entire Agreement
These Terms and Conditions, together with our Return Policy and Privacy Policy, constitute the entire agreement between you and Nostalgic Avenue regarding your use of our website and services. They supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter hereof.
17. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Last Updated: August 20, 2026
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